Effective Date: July 28, 2026
Thank you for shopping with Zentro. We are committed to providing a smooth and reliable shopping experience. Please review our Shipping Policy before placing an order.
Orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer.
We currently ship to customers within Pakistan and selected international destinations where available. Shipping availability may vary depending on the destination.
Shipping charges are calculated at checkout based on the delivery location, shipping method selected, and the weight or size of your order.
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Estimated delivery times are as follows:
Pakistan: 2–7 business days
International: 7–21 business days (depending on destination and customs processing)
Delivery times are estimates only and are not guaranteed.
If tracking is available for your shipment, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.
Customers are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details.
While we work with reliable shipping partners, delays may occasionally occur due to weather conditions, customs clearance, carrier issues, or other circumstances beyond our control.
If your order has not arrived within the expected timeframe, please contact us, and we will assist in investigating the shipment.
If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your package. Include your order number and photographs (if applicable) so we can review the issue and provide an appropriate resolution.
For digital products:
No physical shipping is required.
Digital products are delivered electronically after successful payment.
Customers will receive access to their digital purchase via download link, email, or account access, depending on the product.
Delivery is typically immediate but may take up to 24 hours in rare cases due to payment verification or technical delays.
If you have any questions regarding this Shipping Policy, please contact us:
Business Name: Zentro
Email: minhajrajput633@gmail.com
Country: Pakistan